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Wednesday, Jul 28, 2010
Nicky Miller
To some, H1N1 pandemic hype had a touch of the boy who cried wolf. To others, it was a cautionary tale and an opportunity to get ready for the big one. If the next real pandemic is coming our way, you need to know what it is, where it is coming from, what to expect, and how to prepare.
Successful organizations everywhere are deploying business continuity and disaster recovery solutions... Read More
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Wednesday, Jul 7, 2010
Nicky Miller
Whether you use your notification system to deliver emergency or non-emergency messages, sending out a clear, consistent message is important and the elements of messages are key in influencing people to make the proper response.
To help out we've created a Message Script Design Tool Kit. This kit includes:
Emergency Notification System Request Form
Message Script Template
Best... Read More
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Tuesday, Jul 6, 2010
Nicky Miller
Summer is officially upon us and TFCC clients are putting their emergency notification system to work sending out summer related messages. Your notification system is ideal for sending out the following messages:
Heat wave warning messages for the general public and elderly
Electric utility curtailment requests ( Read about Con Edison making calls urging people to cut... Read More
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Monday, Jun 14, 2010
Nicky Miller
Selecting, implementing and maintaining an emergency notification system is no small task. To help out, we compiled a few best practices.
Before selecting a notification system it is imperative that organizations go through the process of defining needs, obtaining approval to allocate human and financial resources, and setting a target activation date. Defining needs includes... Read More
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Tuesday, Jun 1, 2010
Nicky Miller
Twenty First Century Communications (TFCC) introduces TFCC Alert , the newest version of its' notification system . New advanced alerting capabilities improve communications, increase the effectiveness of emergency efforts, and ultimately reduce the costs of a traditional communications infrastructure.
With the TFCC Alert government , corporate , utility , education and healthcare ... Read More
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Monday, May 3, 2010
Nicky Miller
Developing your public sign-up database for your emergency notification system can be a struggle. Building your database starts with creating public awareness and asking citizens to register cell phone numbers and email addresses. On a tight budget, getting the attention of the public can be daunting.
In February, TFCC client San Diego County Office of Emergency Services , teamed up with ... Read More
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Friday, Apr 16, 2010
Donna Ricker
Just as an informed community is an important piece of the puzzle, an informed organization is also critical. It is sometimes an overlooked and underestimated part of the emergency notification project.
During system implementation and prior to going live, execute an internal awareness campaign. This will bring associates across your agency up to speed on the emergency notification system... Read More
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Tuesday, Apr 6, 2010
Donna Ricker
Establishing awareness, participation and responsibility among your constituents is a vitally important step in successfully implementing your emergency notification system . A deliberate, thoughtful public awareness campaign will help ensure your community is aware of the emergency notification system, understands its purpose and knows how to respond to a call. Once the system is in place,... Read More
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Monday, Apr 5, 2010
Donna Ricker
As schools and government agencies test their weather warning systems, Jim Kennedy , CEO of Twenty First Century Communications and an expert on emergency communications systems, offers a few tips and advice for this springs potentially severe weather.
To start, Kennedy said the Federal Emergency Management Agency has lots of great information to help prepare for severe weather. "FEMA' s ... Read More
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Thursday, Aug 20, 2009
Donna Ricker
The emergency notification conversation usually centers on outbound calls and messages. However, studies have shown that every five outbound messages can trigger two to three inbound calls for clarification or further information. During the 2007 wildfire evacuations in San Diego, the area's 2-1-1 call center was overwhelmed with incoming calls from citizens looking for information and... Read More
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Tuesday, Aug 11, 2009
Donna Ricker
Los Angeles County , the most populous county in the United States with an estimated 10.3 million people, has selected TFCC as its provider of emergency notification to residents and businesses.
"Los Angeles County joins a growing list of public safety and government agencies that rely on TFCC for rapid, reliable crisis communications every day," said James Kennedy , CEO of Twenty First... Read More
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Wednesday, Aug 5, 2009
Donna Ricker
In the fall of 2007, San Diego County used TFCC's AlertSanDiego emergency notification system to reach residents threatened by the fast-moving wildfires.
Just three days before the fires hit, the county completed training on the system. On very short notice, they had to use it to evacuate over a half million people.
TFCC enabled San Diego County to contact each of the affected homes in... Read More
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