Customer Self-Service: Improving Outage Communications White Paper

With ever-increasing sevice level expectations, utilities must now adapt to customer preferences for on-demand access to information.

This white paper offers three best practice recommendations.

1. Customer Self-Service via Corporate Website
2. Customer Self-Service Communications via Mobile Website
3. TFCC acts as the data interface between the utility's websites and its OMS & CIS.

Complete the simple form on the right to receive this informative white paper.