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We are entering into the last part of our best practices for message script design. We hope you have found this content beneficial so far. Read part 1 and part 2 if you missed them. This will focus on including menu options and general considerations. Make sure you download your copy of the message script tool kit at the end.
Best Practices for Including Menu Options:
View some proactive outbound communication trends in the utility industry.
We've put together a message script tool kit for your benefit. Make sure to check it out!
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